Managed Services

Server Managed Services

Service Overview

As infrastructure evolves, managing it can become increasingly complex and/or require specialised skillsets.

Keeping up to date on the latest technologies and systems often necessitates dedicated resources, not to mention budgets to staff those roles. With Intercomp Managed Services, we take these operational burdens off your IT teams so they can focus on what will drive your business. By creating a secure environment from the start, we recognise any vulnerabilities and immediately begin to resolve them allowing you to work with confidence knowing your information and systems are secure.

Deploying the latest software and hardware solutions, Intercomp Pro, ensures that your systems are always upto-date against known and future threats.

Managing Your Security Infrastructure

Our dedicated support team provide continuous monitoring of your assets and infrastructure to ensure your protection. Coupled with hands-on assistance and immediate escalation for urgent issues, Intercomp Business provides a speedy resolution to keep your mission-critical systems up and running.

Keep Your Mission-Critical Systems Up and Running

We hold certifications in Microsoft, Dell, Cisco, Sonic Wall, Veeam and more, and have experience of working complex systems. Uptime and the wellbeing of your servers is what matters most. We can make it all available 24/7/365. Whether on premise or in the cloud, we’ll ensure it’s up, healthy and delivering the very best experience for you and your team.

We know that server management isn’t always the same, so we monitor even the smallest things to give proactive notice to ensure your productivity is never interrupted.

24/7 Performance Monitoring

Event Management Monitoring and Remediation

Incident Management Monitoring and Remediation

Patch Management

Hardware and Software Performance Data

Service Delivery Management

Network Traffic Data Monitoring

Unlimited Server Support Requests

Immediate Response and Intervention During Outage

Anti-Virus Software Management and Updating

Proactive Monitoring and Removal of Virus, Spyware and Malware and System Cleaning

Server Event Log Monitoring and Trending

Monitoring for Stopped or Failed Services

Automated Drive and Raid Failures

Performance Monitoring (Memory, Hard Drive and CPU)

Software Install and Uninstall Monitoring

Monitor for Blacklisted Software Installs

VM Host Monitoring

Let’s Talk

Our Business Team are always available to answer any of your questions. Please feel free to submit any requests by email or through the contact form.

info@intercomp.pro

(+356) 22916700

Address

H.S. Restall Building
Triq Aldo Moro, Marsa
Malta, MRS 9065

Hours

Monday to Friday	9 am to 6 pm
Saturday	Closed

Transform Your Business with Intercomp Pro